This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.
|Program Description:||The Hospitality Fundamentals Program includes six courses developed by the American Hotel and Lodging Educational Institute and gives students the real world knowledge and skills needed for a long-term career in the hospitality industry. The program provides an understanding about the hospitality industry as a whole, including courses in MS Word Core, MS Excel Core, Business Communication, and Customer Service.
|Certifications:||AHLEI six course Hospitality Fundamentals Certificate, as well as certificates for: Hospitality Today, Supervision in the Hospitality Industry, Management of Food and Beverage, Managing Front Office, Managing Housekeeping, and Managing Service in Food and Beverage. CVTC Hospitality Fundamentals Certificate.
|Program Objectives:||Upon successful completion of the program, the student should have learned all the different skills required for employment in the Front Office, Food and Beverage, or Rooms Divisions of a typical lodging operation. This includes providing excellent Guest Services, Check-in/Check-out duties, Housekeeping, or food service support.
|Prerequisites:||Grade 12 or equivalent or mature student status. Successfully complete the admissions interview and passing an entrance test.
|Program Hours:||Classes are scheduled for a mandatory five hours per day, five days a week. Class time is scheduled from 9:00-2:30 daily with additional lab time after class. It is highly recommended that all students plan to spend a minimum of six hours a day at the Centre.
|Career Opportunities:||Upon successful completion the graduate is prepared to enter the work force as a Front Desk Clerk, Reservationist, Housekeeper, Bell Service Agent, Restaurant or Banquet Server, or Maintenance person.|
|Materials Required:||Please contact Admissions for a list of required textbooks.|
|Evaluation:||Students will be evaluated through assignments and tests. Each CVTC course is marked individually and requires 60% to pass. AHLEI requires 70% to pass its courses and an AHLEI Certificate is provided upon successfully passing the six AHLEI courses.
|Completion Requirements.||To be eligible for graduation students must have completed all courses in the program with a minimum passing grade of 60%, meet all attendance and financial requirements.|
|Course #||Course Name||Hours||Course #||Course Name||Hours|
|JS-121||Strategies for Success||25||HS-510||Hospitality Today||50|
|CS-110||Excel Core||50||HS-520||Management of Food & Beverage Operations||50|
|CS-107||Word Core||50||HS-530||Managing Front Office||50|
|OS-120||Customer Service||25||HS-540||Managing Housekeeping||50|
|OS-220||Business Communication||25||HS-550||Supervision in the Hospitality Industry||50|
|CS-100||Certification Week:||25||HS-560||Managing Service in Food and Beverage Operations||75|
|Food Safe||JS-121||Employment Development Strategies||25|
|Serving it Right|
|Guest Services Gold||Course Duration-Weeks||23|
Note: The order in which you take your courses may NOT be the same as listed above.
Educate, Empower, Employ
Educating individuals using up-to-date curriculum, Empowering them to take control of their future and become Employed in a career of their choice