This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

Program Description: The Hospitality Fundamentals Program includes six courses developed by the American Hotel and Lodging Educational Institute and gives students the real world knowledge and skills needed for a long-term career in the hospitality industry. The program provides an understanding about the hospitality industry as a whole, including courses in MS Word Core, MS Excel Core, Business Communication, and Customer Service.
Certifications:           AHLEI six course Hospitality Fundamentals Certificate, as well as certificates for: Hospitality Today, Supervision in the Hospitality Industry, Management of Food and Beverage, Managing Front Office, Managing Housekeeping, and Managing Service in Food and Beverage. CVTC Hospitality Fundamentals Certificate.
Program Objectives:                 Upon successful completion of the program, the student should have learned all the different skills required for employment in the Front Office, Food and Beverage, or Rooms Divisions of a typical lodging operation. This includes providing excellent Guest Services, Check-in/Check-out duties, Housekeeping, or food service support.
Prerequisites: Grade 12 or equivalent or mature student status. Successfully complete the admissions interview and passing an entrance test.
Program Hours:              Classes are scheduled for a mandatory five hours per day, five days a week. Class time is scheduled from 9:00-2:30 daily with additional lab time after class. It is highly recommended that all students plan to spend a minimum of six hours a day at the Centre.
Career Opportunities: Upon successful completion the graduate is prepared to enter the work force as a Front Desk Clerk, Reservationist, Housekeeper, Bell Service Agent, Restaurant or Banquet Server, or Maintenance person.
Materials Required: Please contact Admissions for a list of required textbooks.
Evaluation: Students will be evaluated through assignments and tests. Each CVTC course is marked individually and requires 60% to pass. AHLEI requires 70% to pass its courses and an AHLEI Certificate is provided upon successfully passing the six AHLEI courses.
Completion Requirements. To be eligible for graduation students must have completed all courses in the program with a minimum passing grade of 60%, meet all attendance and financial requirements.


Program Outline

Course # Course Name Hours Course # Course Name Hours
JS-121 Strategies for Success 25 HS-510 Hospitality Today 50
CS-110 Excel Core 50 HS-520 Management of Food & Beverage Operations 50
CS-107 Word Core 50 HS-530 Managing Front Office 50
OS-120 Customer Service 25 HS-540 Managing Housekeeping 50
OS-220 Business Communication 25 HS-550 Supervision in the Hospitality Industry 50
CS-100 Certification Week: 25 HS-560 Managing Service in Food and Beverage Operations 75
Food Safe JS-121 Employment Development Strategies 25
Serving it Right  
Super-Host Total Hours 575
Guest Services Gold Course Duration-Weeks 23



Note: The order in which you take your courses may NOT be the same as listed above.


Mission Statement

Educate, Empower, Employ

Educating individuals using up-to-date curriculum, Empowering them to take control of their future and become Employed in a career of their choice