Hospitality Fundamentals Program

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This program has been approved by the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills & Training.

This program is offered only in Prince George

  • Program Description
  • Certifications
  • Program Objectives
  • Prerequisites
  • Program Hours
  • Career Opportunities
  • Materials Required
  • Evaluation
  • Completion Requirements
The Hospitality Fundamentals Program includes six courses developed by the American Hotel and Lodging Educational Institute and gives students the real world knowledge and skills needed for a long-term career in the hospitality industry. The program provides an understanding about the hospitality industry as a whole, including courses in MS Word Core, MS Excel Core, Business Communication, and Customer Service.

AHLEI six course Hospitality Fundamentals Certificate, as well as certificates for: Hospitality Today, Supervision in the Hospitality Industry, Management of Food and Beverage, Managing Front Office, Managing Housekeeping, and Managing Service in Food and Beverage. CVTC Hospitality Fundamentals Certificate.

Upon successful completion of the program, the student should have learned all the different skills required for employment in the Front Office, Food and Beverage, or Rooms Divisions of a typical lodging operation. This includes providing excellent Guest Services, Check-in/Check-out duties, Housekeeping, or food service support.

Grade 12 or equivalent or mature student status. Successfully complete the admissions interview and passing an entrance test.

Classes are scheduled for a mandatory five hours per day, five days a week. Class time is scheduled from 9:00-2:30 daily with additional lab time after class. It is highly recommended that all students plan to spend a minimum of six hours a day at the Centre.

Upon successful completion the graduate is prepared to enter the work force as a Front Desk Clerk, Reservationist, Housekeeper, Bell Service Agent, Restaurant or Banquet Server, or Maintenance person.

Please contact Admissions for a list of required textbooks.

Students will be evaluated through assignments and tests. Each CVTC course is marked individually and requires 60% to pass. AHLEI requires 70% to pass its courses and an AHLEI Certificate is provided upon successfully passing the six AHLEI courses.

To be eligible for graduation students must have completed all courses in the program with a minimum passing grade of 60%, meet all attendance and financial requirements.

Program Outline

Note: The order in which you take your courses may NOT be the same as listed below.

Course Course Name Hours
JS-121
Strategies for Success
25
CS-110
Excel Core
50
CS-107
Word Core
50
OS-120
Customer Service
25
OS-220
Business Communication
25
CS-100
Certification Week:
25
HS-510
Hospitality Today
50
HS-520
Management of Food & Beverage Operations
50
HS-530
Managing Front Office
50
HS-540
Managing Housekeeping
50
HS-550
Supervision in the Hospitality Industry
50
HS-560
Managing Service in Food and Beverage Operations
75
JS-121
Employment Development Strategies
25
Food Safe
Serving it Right
Super-Host
Guest Services Gold
Total Hours
575
Course Duration-Weeks
23

Mission Statement

Educate, Empower, Employ

Educating individuals using up-to-date curriculum, Empowering them to take control of their future and become Employed in a career of their choice.

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